Netflix's European Expansion: New Hub & Jobs

Netflix has recently expanded its presence in Europe by opening a new customer service center in Amsterdam, which will initially create 170 jobs, increasing to over 400 by 2018. This facility supports users across eleven countries, including Belgium, Denmark, Finland, Ireland, Luxembourg, the Netherlands, Norway, Poland, Romania, Sweden, and the UK, providing multilingual assistance.

Alongside this development, Netflix’s European, Middle East, and Africa (EMEA) headquarters in Amsterdam has also seen significant growth, doubling its staff since early 2016 to over 120 employees working in areas such as marketing, public relations, business development, and legal services.

This expansion aligns with Netflix’s ongoing investment in original European content. Last month marked the debut of “Las Chicas del Cable,” Spain’s first Netflix original series, with plans to introduce at least six more European projects by the end of 2017. These include “Dogs of Berlin,” set in Germany, which will be produced and filmed there before its 2018 release, and “Osmosis,” a French original scheduled to start production in 2018.

Since entering the European market in 2012, Netflix has committed over $1.75 billion to local productions, resulting in more than 90 original projects at various stages of development.

Reed Hastings, CEO and co-founder of Netflix, expressed enthusiasm about the company’s European investments, emphasizing the region’s role as a hub for compelling storytelling and creative content. Jeroen Nijland, Dutch Foreign Investment Agency’s commissioner, highlighted the Netherlands’ advantageous business environment, including high internet speeds and a multilingual talent pool, as key factors attracting Netflix’s expansion.

Job opportunities at both the new customer support center and the EMEA headquarters can be viewed online. Netflix’s internal service centers also include locations in Salt Lake City, Utah, and Yokohama, Japan.

In addition to these developments, Netflix’s portfolio of European original series continues to grow. Notable titles include “Marseille,” France’s first original series, now in its second season; “The Crown,” a globally acclaimed series from the UK; “Dark,” Germany’s first original series; “Suburra,” Italy’s first; and upcoming productions like “Dogs of Berlin” and “Osmosis.”

Netflix remains the leading global internet television platform, with over 100 million members worldwide enjoying more than 125 million hours of content daily, including a wide array of original programming accessible on nearly any device without commercials or long-term commitments.

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